Are your products organic?

Many of our products are certified organic or contain certified organic ingredients. However, not all of our products are certified organic.

There are a few reasons for this: to obtain a “certified organic” label is extremely expensive and many smaller brands or farms simply can’t pay for the certification even though their products are “organic.” In other instances it may not be possible to obtain a particular ingredient “organically.”

Labels aside, rest assured that all of our products are sourced from the finest natural ingredients available without the use of dangerous toxins.

Are your products vegan?

Most of the products that we sell are vegan.

However, some products contain beeswax, honey, or carmine. These will be noted in the product description or ingredients list.

None of the products we stock are EVER tested on animals.

How are your shipping rates calculated?

All of our shipping rates are calculated based on the actual weight of the products you have ordered. We never charge a handling fee, and only charge based on the exact rates from the postal service based on the weight of your items.

We also have a free shipping option for our US Customers for all order that exceed $75 (not including taxes, etc.)

How do I know what shade of {foundation, concealer, lipstick…} will work for me?

We understand that it’s not always easy to tell from a photo which product would be a good match for your particular skin. We are always happy to help and are available to answer your questions via email at To get the best match we suggest including a photo of yourself (in natural light when you aren’t wearing makeup is optimal).

I have a question about products, help!!!

We are here to help and assist you with ANY questions you have regarding our products, and we promptly reply to all emails (Seriously, you'll probably be surprised with how quickly we resond!)

Want to chat via email? Send all questions to:

Want to chat via phone? Call us at (866) 612-8270 (9am to 6pm EST Monday-Friday)

When will my order arrive?

We ship all US orders via USPS Priority Mail (all international orders are shipped via First Class International Mail). Orders typically arrive within one to three days from date of mailing if sent within the US. International orders can take up to two weeks depending on where it is shipped to.